This is the harsh truth: the majority of HVAC failures happen because someone skipped a step. Didn't calculate the load accurately. Used cheap equipment. Got wrong the insulation needs. We've fixed dozens of these messes. And each time, we record another lesson. Like in 2017, when we decided on adding smart thermostats to all install. Why? Because Sarah, our master tech, got frustrated of watching homeowners lose money on poor temperature management. Now clients save hundreds yearly.
 
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